Privacy Policy
At Flames Coaching Centre, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.
1. Information We Collect
We collect information to provide better services and improve your experience. This may include:
Name, email address, and phone number
Educational details and course preferences
Payment details (for online transactions)
Messages or queries you send us through forms or emails
Technical data such as browser type, device type, IP address, and usage statistics
We may also use cookies and similar technologies to personalize your browsing experience and improve website performance.
2. How We Use Your Information
The information collected is used to:
Register you for courses and process payments
Communicate with you regarding admissions, classes, or updates
Respond to your queries and provide customer support
Send important notifications or information related to our courses
Improve our website, courses, and services
Maintain records for administrative and legal purposes
We do not sell or rent your personal data to anyone.
3. Data Sharing
Your personal information is shared only when necessary, such as:
With trusted service providers (e.g., hosting, payment gateways) who help us operate the website and deliver services
When required by law, regulation, or government authority
To protect the rights, property, or safety of our students, staff, or institution
All third-party partners are obligated to maintain the confidentiality and security of your data.
4. Data Security
We use appropriate security measures to protect your information from unauthorized access, loss, or misuse.
While we strive to keep your data safe, no system is completely secure, and we cannot guarantee absolute protection. We encourage you to safeguard your login credentials and avoid sharing personal details on public platforms.
5. Data Retention
Your information is retained only for as long as needed to fulfil the purposes described in this policy or as required by law.
After that, data is safely deleted or anonymized.
6. Your Rights
You may request to:
Access or review your personal data
Update or correct inaccurate details
Request deletion of your personal information
Withdraw consent for certain uses of your data
To exercise any of these rights, please contact us at flamescoachingdehradun@gmail.com. We will respond as soon as possible.
7. Cookies and Tracking Technologies
We use cookies to enhance your experience and analyze site performance.
Cookies help us remember your preferences and understand how visitors use our website.
You can disable cookies in your browser settings, but some parts of the site may not function properly.
8. External Links
Our website may contain links to other websites for your convenience.
Please note that we are not responsible for the privacy policies or practices of those third-party sites.
We encourage you to read their policies before sharing any personal information.
9. Children’s Privacy
Our website and courses are intended for students preparing for competitive exams. We do not knowingly collect personal data from children under 13.
If any such data is found, it will be deleted promptly upon request.
10. Policy Updates
We may revise this Privacy Policy from time to time to reflect new practices or legal requirements.
All updates will be posted on this page, and continued use of our website indicates your acceptance of any changes.
11. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Flames Coaching Centre
📍 83H5+85P, Gurudwara Road, Karanpur, Near DAV PG College, Dehradun, Uttarakhand 248001
📞 8218987692 , 8006216372
📧 flamescoachingdehradun@gmail.com
